Named after the knot that holds.
A square knot is simple, strong and easy to untie when you need to. That is how we think a business should be built: clear structure, no mess, and nothing that only one person can undo.
Our point of view
You don't need another thick report. You need a business that works when you are not in the room.
Most owner-led businesses hit the same wall. The owner built it by doing everything. Then the business grew, and doing everything became the thing holding it back.
The fix is rarely a big new strategy. It is usually clearer goals, simpler processes, and people who are trusted and trained to decide. That work is not glamorous. It is practical, it takes a little time, and it works best when it is built with the people who will run it.
That is the work we do. We help growing, owner-led businesses get organized, so they can grow without running through one person.
What we work by.
Four ideas that shape every engagement, from the first call to the hand off.
Clarity first
If it is not clear, it will not get done. We write things down in short, plain words.
With, not to
We build changes alongside your team. People support what they help create.
Small and steady
A few changes done well beat a long list started and dropped.
Built to hand off
Success means you need us less. We plan for that from day one.
The people in the room.
A small team, so you always work with the people you met on the first call.
Maren Ellis
Managing PartnerLeads strategy and succession work, and runs most of our discovery calls.
View profile
Daniel Osei
Operations LeadLeads operations and process work, on the shop floor and at the whiteboard.
View profile
Graham Whitlock
People and Leadership LeadLeads team structure work and coaches new leaders into their roles.
View profileLet's see if we're a fit.
A discovery call is the easiest way to get to know us. You will talk to one of the people above, not a sales team.